Pain Edition

February 2023

Attendee Information

Welcome

Welcome to The Master Series Pain Edition. This page is to guide attendees who have purchased a ticket to this event. Below you will find practical information about your participation, including logging into your Master Series account and accessing your Zoom link (which will also be in your inbox), the detailed daily schedule, and some Frequently Asked Questions. 

If you have any questions about connecting to the event, email [email protected] for assistance. 

Frequently Asked Questions

How do I join the live session?

You will receive an email from zoom containing a unique link to access the program. This link is unique to you and cannot be shared with other participants. This link should be used for all three days.

A copy of this link can be found in your user area (see below for logging into My Account)

If you have not received your unique link within 24 hours of purchasing a ticket, please email [email protected] for assistance. Please check your junk mail folder prior to emailing us just in case.

Links will be sent to the same email account you registered with. Unfortunately, we are unable to make any exceptions to this.

How do I submit questions to the presenters?


A Questions Form has been emailed out to all attendees. The Q&A portion of the program will be shaped around the questions submitted by participants. You are also encouraged to submit questions during the program through the same questionnaire.

What is the schedule?

The program will be run online through Zoom on US Eastern Time. If you are located outside of the Eastern Time Zone, please use the Time Zone Converter to check your local time. You can also save the event to your calendar from the Zoom invitation, which will save the event to your own time zone in your calendar. 

10th February:

  • Transforming Pain into Power: Harnessing the Power of Neuroplasticity – Dr. Wayne Kampers – 10:00 am – 11:30 am ET
  • My Journey With Mind-Body Medicine and Ketamine – Catherine Oxenberg & Dr. Wayne Kampers – 11:45 am – 1:15 pm ET
  • Ketamine: Guided Journeys for Pain Relief – Licia Sky & Gita Vaid, MD – 1:45 pm – 3:15 pm ET

11th February:

  • Holistic Healing – A Mind, Body, Spirit Approach – Dr. Issac Mathai – 10:00 am – 11:30 am ET
  • Outsmart Your Brain – Outsmart Your Pain – Dr. Christiane Wolf – 11:45 am – 1:15 pm ET
  • Pain Recovery is Possible: A New Paradigm & Gold-Standard for Treating Chronic Pain – Les Aria, PhD​ – 1:45 am – 3:15 pm ET

 

I can’t attend live. Can I still participate in this program?


Yes, absolutely. The entire program will be recorded and made available for later viewing within 48 hours of the live event finishing each day.

How do I log into my account?

You will have been provided with a user account when you purchased your ticket or if you were a part of a bulk order when we activated your ticket for you. 

Go to: https://themasterseries.com/my-account/ 

Enter the email address you provided when you purchased your ticket, and the password you were sent via email. If you do not have this information, click ‘Lost your password’ and an email will be resent to you with the details you need. You must use the same email address that you provided to us; this is also the email that your Zoom registration will be activated with.

If you did not receive or cannot find your email with your login to The Master Series account, you can easily activate it by clicking the ‘Lost your password’ option which will trigger your access email.  The lost password screen can also be accessed directly here: https://themasterseries.com/my-account/lost-password/

You do not need to register again – you are already registered as part of your purchase.

Once you have successfully logged into your account you will see a range of options. You will start in the dashboard area but you will be able to see your orders, and this is where you will be able to access the recordings for 30 days after the workshop has ended, as well as the transcripts and audio files. 

Click on My Purchased Content which will show you the Pain Edition 2022, then click ‘View course’. This is the the page where you will find your unique Zoom link, which you will also receive via email. 

Your password is auto-generated from the system. If you wish to change your password go to ‘Account details’ and update it there. 

How do I access my recorded sessions?


Audio Recordings and transcripts of the sessions will be made available after the conference and can be accessed in perpetuity. The video recording will be available for 30 days in your account. See the login information above of how to log into your account. These recordings will be available in ‘My Purchased Content’.

How do I apply for CPD Credits?

Anyone who wants CPD credits must fill out this form as soon as possible after the event ends. After 25 days we will collect the names and emails and send them to CPD, and CPD will issue the certificates to the students. Please allow 28 days for certificates.

How do I receive a Certificate of Attendance?

Your Certificate of Attendance will be available in your account after the end of the workshop.

Can I receive CPD if I do not attend the program live?


Yes. Home study CPD credits will be made available for anyone who did not attend the program live.

What if I still need help?


If you require assistance or have any questions before, during or after the workshop, please feel free to reach out to our support team at [email protected].

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