Live event tickets
You may request to cancel your ticket to our live events for a full refund, up to 72 hours before the date and time of the event.
To request a cancellation, please email [email protected] with the subject: The Master Series Order Refund Request. Please include details of your order, and your reason for cancelling
Cancellation requests made after this timeframe may not receive a refund.
Recorded Content
Anyone purchasing the instant access recordings may not request a refund unless they can prove they have not downloaded any of the content.